Terms of Use
Latest Update: September 23, 2026
Agreement to These Terms
Dwellivoa and dwellivoa.com are owned and operated by Chengdu Jiazhiky Trading Co., Ltd.
These Terms of Use govern your access to and use of dwellivoa.com (“Dwellivoa”), including its website content, product pages, shopping features, functionality, and other services made available through the website.
By accessing, browsing, or otherwise using dwellivoa.com, you acknowledge that you have reviewed and agree to these Terms of Use, together with any other policies that apply to your use of our website and online store.
Purchases made through dwellivoa.com are transactions with Chengdu Jiazhiky Trading Co., Ltd. and are also subject to our Terms and Conditions, Shipping & Delivery Policy, Return & Refund Policy, Privacy Policy, and any other applicable policies published on our website.
If you do not agree with these Terms of Use, please discontinue your use of dwellivoa.com.
User Responsibilities
You may access and use dwellivoa.com only where doing so is lawful under the laws and regulations applicable to you.
If you access or use the website on behalf of another person, business, or organization, you are responsible for ensuring that you have appropriate authority to do so.
Where an account, password, or other login credential is associated with your use of our services, you are responsible for maintaining the confidentiality of that information and taking reasonable precautions to prevent unauthorized access.
You are also responsible for ensuring that information submitted when placing an order, creating an account, contacting customer support, or otherwise interacting with our website is accurate, current, and complete.
Acceptable Use of Our Website
dwellivoa.com is intended primarily for lawful browsing, shopping, product research, customer support, and other activities associated with our cleaning products and accessories.
You must not use the website in any manner that could interfere with its operation, availability, functionality, or security.
Prohibited activities may include:
- attempting to gain unauthorized access to accounts, systems, networks, or information;
- introducing viruses, malicious code, or other harmful technology;
- abusing checkout systems, discounts, promotional offers, or other store functionality;
- collecting or extracting information without appropriate authorization;
- impersonating another individual or organization;
- providing intentionally false or misleading information;
- engaging in fraudulent or unlawful transactions;
- attempting to circumvent technical, access, or security controls;
- using automated systems in a manner that places an unreasonable burden on the website.
We may take reasonable measures to prevent or address activity that threatens the security, integrity, or proper operation of dwellivoa.com.
Website Content and Intellectual Property
Materials available through dwellivoa.com—including written content, graphics, product photographs, product presentations, logos, branding, designs, page layouts, and other website materials—may be owned by or licensed to Dwellivoa, Chengdu Jiazhiky Trading Co., Ltd., or the applicable rights holder and may be protected by intellectual property laws.
Accessing or using dwellivoa.com does not transfer ownership of such materials or intellectual property rights to you.
Except where expressly authorized by the relevant rights holder or permitted by applicable law, protected website content may not be copied, reproduced, republished, distributed, modified, commercially exploited, or used to create unauthorized derivative materials.
Product Information
Dwellivoa offers cleaning products and accessories designed for practical everyday use.
We make reasonable efforts to present product descriptions, specifications, photographs, dimensions, materials, features, pricing, availability, and other relevant product information accurately.
However, the appearance of a physical product may differ slightly from photographs or other visual representations displayed online due to lighting, photography, screen settings, manufacturing variations, or similar factors.
Customers should review the applicable product page for available specifications, dimensions, materials, compatibility information, care instructions, intended use, and other product-specific details before making a purchase.
Product descriptions, pricing, availability, specifications, and other website information may be corrected, revised, or updated when reasonably necessary.
Third-Party Services and External Links
dwellivoa.com may rely on, integrate with, or provide access to services operated by independent third parties.
These may include Shopify, payment service providers, shipping carriers, fulfillment providers, analytics services, technology providers, and other third-party services used to support our online store.
Third-party websites and services operate according to their own terms, privacy practices, policies, and technical requirements. Your interaction with those services may therefore be subject to additional terms established by the relevant provider.
The inclusion of a third-party service, integration, or external link on dwellivoa.com does not necessarily mean that Dwellivoa or Chengdu Jiazhiky Trading Co., Ltd. controls or assumes responsibility for all content, availability, security practices, policies, or independent activities of that third party.
Website Availability and Operation
We may periodically maintain, update, modify, restrict, suspend, replace, or discontinue particular website functions or services when reasonably necessary for operational, technical, security, legal, or business purposes.
While we make reasonable efforts to keep dwellivoa.com accessible and functioning properly, continuous, uninterrupted, or error-free access cannot be guaranteed.
Temporary interruptions may occur as a result of scheduled maintenance, technical issues, third-party service interruptions, system updates, security concerns, internet or network failures, or other circumstances outside our reasonable control.
Where reasonably possible, we may take appropriate steps to restore affected website functionality.
Disclaimer
To the extent permitted by applicable law, dwellivoa.com and its website-related services are provided on an “as available” and “as is” basis.
Except for warranties, guarantees, representations, or rights expressly provided by us or required under applicable law, we do not guarantee that every website function will always be available, uninterrupted, completely error-free, or suitable for every individual purpose.
Information made available through the website is provided for general shopping and product-information purposes and should be reviewed together with applicable product instructions and specifications.
Nothing in these Terms of Use is intended to exclude, waive, or restrict any statutory warranty, consumer protection, or other right that cannot lawfully be excluded or limited.
Limitation of Liability
To the fullest extent permitted under applicable law, Dwellivoa and Chengdu Jiazhiky Trading Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or similar losses arising from or relating to your access to, use of, or inability to access dwellivoa.com where such liability may lawfully be excluded or limited.
This limitation applies only to the extent permitted by applicable law.
Nothing in these Terms of Use excludes or restricts any liability, statutory right, warranty, consumer remedy, or other legal protection that cannot lawfully be excluded or limited.
Changes to These Terms of Use
We may update or revise these Terms of Use from time to time to reflect changes to our website, services, technology, security practices, business operations, store policies, or applicable legal requirements.
When changes are made, the revised version will be published on dwellivoa.com together with the applicable update date.
Unless otherwise stated or required by applicable law, revised Terms will generally apply from the date they become effective.
Where permitted by applicable law, continued use of the website after revised Terms become effective may constitute acceptance of those changes.
Relationship to Other Store Policies
These Terms of Use primarily govern access to and use of dwellivoa.com.
Purchases, shipping, returns, refunds, personal information, and other transaction-specific matters may also be governed by separate policies available through our website, including:
- Terms and Conditions
- Shipping & Delivery Policy
- Return & Refund Policy
- Privacy Policy
If mandatory applicable law provides rights or protections that differ from a provision of these Terms or another store policy, the applicable mandatory legal requirements will prevail to the extent required by law.
Contact Us
Dwellivoa and dwellivoa.com are owned and operated by Chengdu Jiazhiky Trading Co., Ltd. The company is responsible for the operation of the online store, including the products offered through the website, order processing, customer support, returns, refunds, and other customer-related transactions conducted through dwellivoa.com.
If you have questions regarding these Terms of Use, your use of dwellivoa.com, or our online store, please contact us using the information below:
Brand Name: Dwellivoa
Website: dwellivoa.com
Legal Company Name: Chengdu Jiazhiky Trading Co., Ltd.
Business Address: No. 526, 5th Floor, 1st Unit, Building 1, West Shunxi Street, Huazhao Bi Lane, Jinniu District, Chengdu City, Sichuan Province
Customer Support Email: service@dwellivoa.com
When contacting us about an existing order, please include your order number and the email address used during checkout so that our customer support team can locate the relevant purchase and assist you efficiently.
We aim to respond to customer inquiries within 1–2 business days.